Humphrey, Covill & Coleman Insurance Agency, Inc. has been providing insurance protection to the Greater New Bedford area since 1926. Our agency excels in the individualized service that we provide to our clients. Our agency is staffed by competent professionals who are genuinely concerned with the welfare of our clients. Our motto is: “The Friendly Insurance Office”. We are firmly committed to a process that delivers prompt claims service, superior insurance products at affordable prices, and services that consistently meet or exceed the expectations of our customers. Call us for a quote!
Our employees continue to be updated in all phases of the industry by continuing education and regular attendance at insurance courses and seminars. Every member of our staff holds a Massachusetts license to service and sell insurance.
We have been to several fire claims where a client lost everything. It is truly devastating. “Yes, that is covered” helps, but the hug and reassurance we will be there for them help more. And we stay there with you throughout the entire claims process.
Each member of our staff holds their Massachusetts Property & Casualty broker’s license. Our staff is like family. Many of our employees have been here for several decades. We all constantly attend continuing education classes to further our knowledge in the insurance industry. We like to run things by each other, just for advice. Most often discussed the topic: Ways to Help You, Our Valued Customer!
Annual Account Reviews – We strive to review each account annually to recommend the proper coverages and that you are receiving the discounts you are eligible for.
Customer Service – We pride ourselves on delivering the best customer service possible.
Independent Agent – As an independent insurance agent, we represent several carriers. We find the best carrier for your unique insurance needs.
All Work and No Play makes for a Boring Day
Let’s face it, insurance can be boring. We are not the stereotypical fast talking sales-oriented insurance agent out to take your money. We actually pride ourselves on saving our client’s money and we have fun doing it! Sometimes it may take just a little bit longer to get the best quote. We will keep tweaking and perfecting it until we are satisfied, we have the absolute best premium for the coverage. Many of our clients start laughing with us as we excitedly keep plugging away and tell them to, “Wait for it — wait for it… drum roll please…”. And it is not just about saving premium; it is about being properly insured. We can find that extra 5% discount to add to your Auto Insurance policy and add Accident Forgiveness at the same time. We can increase your collision deductible, add a special endorsement which lowers it back down, and bump up your liability limits for better protection. And with a big smile on our faces!