Why Choose HCC Insurance?
When it comes to protecting your most valuable assets, choosing the right insurance provider is essential. HCC Insurance, also known as Humphrey, Covill & Coleman Insurance Agency, Inc., has been a trusted partner on the SouthCoast since 1926. We are more than an insurance agency—we are a family committed to your peace of mind. Here’s why HCC Insurance is the right choice for safeguarding your home and vehicle.
A Legacy of Trust and Excellence
Founded nearly a century ago, HCC Insurance has grown to become one of the major insurance providers in the Greater New Bedford area. Our rich history reflects our dedication to individualized service and building lasting relationships with our clients. Our motto, “The Friendly Insurance Office,” underscores our commitment to providing a welcoming and supportive experience.
Personalized Service That Goes Above and Beyond
At HCC Insurance, we know that every client’s situation is unique. That’s why we go the extra mile to:
Explain Coverages Clearly: Insurance can be complicated, but our experienced agents take the time to ensure you understand your options.
Provide Proactive Support: From annual account reviews to personalized policy recommendations, we’re here to ensure you’re always properly covered.
Stay with You Through the Claims Process: Our team doesn’t just file claims—we stay by your side until everything is resolved, offering support every step of the way.
- It is Easy to Switch: We do all of the paperwork and we will even "Break-Up" with your old agent for you.
Real-Life Examples of Dedication
Our approach is centered on genuine care for our clients. Here’s one example: When an elderly client’s car was vandalized, our team went above and beyond, personally removing the spray paint to restore her car. This is just one of many instances where we’ve shown that we’re not just about policies—we’re about people.
Knowledgeable and Experienced Staff
Every member of our staff holds a Massachusetts Property & Casualty broker’s license and regularly attends continuing education courses. This ensures we stay up-to-date with the latest industry developments and are equipped to provide the best advice for your needs. Many of our employees have been with us for decades, reflecting our strong internal culture and commitment to excellence.
Client-Centered Approach
We take pride in being more than just an insurance agency. Our services include:
Annual Account Reviews: We regularly review your policies to ensure you have the right coverages and are receiving all eligible discounts.
Independent Expertise: As an independent agency, we work with multiple carriers to find the best solutions for your unique needs.
Community Focus: We are deeply rooted in the community, and our understanding of local risks helps us craft tailored solutions for our neighbors.
- Education: It is our goal to help you understand your insurance policy. Insurance should not be complicated. You should know all of your coverages and options. We will work with you to tailor a polciy to suit your individual needs.
Simplifying Insurance with a Smile
We understand that insurance can sometimes feel overwhelming. That’s why we strive to make the process as smooth and enjoyable as possible. Our team works tirelessly to find the best coverage at the most competitive rates, often with a sense of humor and a smile. From uncovering discounts to adding accident forgiveness, we ensure that you’re getting the most value from your policy.
Your Trusted Partner in Protection
Choosing HCC Insurance means partnering with a team that truly cares about you and your family. Whether you’re dealing with a claim, exploring coverage options, or simply need advice, we’re here to help every step of the way.
Contact us today for a free consultation and discover why HCC Insurance has been a cornerstone of trust and reliability for nearly a century.